Dymo Label Writer setup for eClinicalworks is used once a lab specimen is collected and the nurse needs to label the container to track the patient’s data.  There are plenty of steps or stumbling blocks along the way prior to producing that printed Dymo label.  We document troubleshooting Support for Dymo Label Maker so you don’t have to.

To load label roll

1) Place the label roll on the spindle so that the labels feed from underneath and the left edge of the label roll is firmly against the side of the spool.

2) Press the spool guide tightly against the side of the label roll, leaving no gap between the roll and the spool.

3) Insert the label spool into the slot in the cover with the labels extending from underneath the roll.

4) Align the left edge of the label with the left edge of the label feed slot and insert the label into the slot.

5) The printer automatically feeds the label, stopping at the beginning of the first label.

6) Slide label guide against labels.

Downloading DYMO Label Software and Asset Recording

• Download the latest version of DYMO Label software from http://support.dymo.com
• Record the Model number and serial number; and insert into your password manager
• Help Desk # 1877 724-8324 (2 year warranty to replace and repair)

Configuring the Print Server

When you first install the print server, the server is automatically assigned an IP address. Every time the software is launched, the IP address is displayed next to the server name in the Control Center window.

By default, the server is configured to automatically get an IP address. If you are using the print server on a small office or home network, we recommend that you configure the server to use a static IP address. This will ensure that the computers connected to your network will always be able to locate the print server.

Adding a Printer

In order to print to the LabelWriter printer that is connected to the print server, you must first add the printer to your computer. You can add the printer to any or all of the computers connected to your network. You must have the LabelWriter printer drivers installed on your local computer to add a printer. The printer drivers are included in the DYMO Label Software installation. Note Because the LabelWriter Duo printer is actually two printers in one, you need to add both the label printer and the tape printer to your computer. These two printers show up separately in the printer list. This chapter describes how to add a printer in Windows XP, Windows Vista, Mac, and Linux.

Adding a Printer in Windows Vista

This section describes how to add a LabelWriter printer in Windows.

When adding a LabelWriter Duo printer, you will need to create separate ports for the Label printer and the Tape printer. Each port must have a unique name.

To add a LabelWriter printer

1 Click Start, and then click Control Panel.

2 Under Hardware and Sound, click Printer.

3 Click Add a Printer. The Add Printer dialog box appears.

4 Click Add a local printer.

5 On the Choose a printer port page, do the following:

1. Select Create a new port.
2. Choose Standard TCP/ IP Port from the Type of port list.
3. Click Next.

6 On the Type a printer hostname or IP address page, do the following:

a. Enter the IP address that you obtained when configuring the print server in the Hostname or IP Address field. The port name is filled in automatically.
b. (Optional) Enter a new name for the port in the Port name field. When adding a LabelWriter Duo printer, you must give the Label printer port and the Tape printer port different names.

c. Click Next. Adding a Printer 12

7 On the Additional Port Information Required page, select Custom, and then click Settings.

8 In the Configure Standard TCP/IP Port Monitor dialog box, do the following:

1. Under Protocol, select Raw.

2. Under Raw Settings, make sure the Port Number is 9100. This is the default value.

3. Click OK

9 On the Additional Port Information Required page, click Next.

10 On the Install the printer driver page, do the following:

1. Choose DYMO from the Manufacturer list.
2. Choose the LabelWriter printer that you are adding from the Printers list. To add the LabelWriter 450 Turbo, choose DYMO LabelWriter 450 Turbo
3. Click Next. Adding a Printer in Windows Vista 13

11 On the Type a printer name page, do the following:

1. Enter a name for your printer in the Printer name field.
2. Select whether or not you want to use this printer as the default printer.
3. Click Next. 12 To print a test label, click Print a test page.

Share if on a Print Server

13 Click Finish. The printer is now available in the printer list. For the LabelWriter Duo, you now need to add the tape portion of the printer.

Group Policy or Scripts

The best practice for adding printers throughout the network is applying a GPO.  Scripts were used back in the day but you have the ability to apply a GPO, go for it.

Select Default Printer and Test Your Printer

Eclinicalworks eCW Setup

Download DL8Setup.8.7.2 or later from the Dymo website for Dymo 450 Turbo Label Maker on to any workstation that needs Label Maker access for eClinicalworks.  Whatever you choose in “Local Settings” within Eclinicalworks will dictate what label looks like when you print.

Default eCW setup

C:program files (x86)eclinicalworksdymotemplatesaddres with barcode

C:program files (x86)eclinicalworksdymotemplatesspeciman

C:program files (x86)eclinicalworksdymotemplatesSpecican with barcode

Customized no barcode setup

C:program files (x86)eclinicalworksdymotemplates1x2L

C:program files (x86)eclinicalworksdymotemplates1x2L

C:program files (x86)eclinicalworksdymotemplates1x2L

How to Test Print Labels

• Patient Lookup -> Test
• “print labels”
• Choose printer and select default

• Log out and log in before testing

Dymo Label Writer setup for eClinicalworks Summary