What are Shared Mailboxes?
Shared mailbox allow you to save money on mailbox licensing for Office 365 or Microsoft Business 365 as Microsoft now brands their suite of services after April 2020. For instance, every user typically has there own mailbox but they may also need to manage an Accounts Payable mailbox, Accounts Receivable, a customer support mailbox, etc. These additional shared mailboxes are free as long as the user’s mailbox is a member of these shared mailbox.
User@acme.org (user mailbox)
- AP@acme.org (shared mailbox license is free)
- AR@acme.org (shared mailbox license is free)
- Customerservice@acme.org (shared mailbox license is free)
Office 365 Resource List
Learn to redirect emails, add other transport rules, and do everything in Office 365:
- Block email in transport services
- Redirect Support Emails in G-Suite for the Autotask Email Processing Best Practice – Network Antics
- How to create users in Office 365 and Azure AD
- Migrating your email to Microsoft Hosted Office 365
- DNS Server Support for Office 365
- GoDaddy Office 365 Exchange Email Setup & Archiving
- Microsoft Volume License Support, Office 365 and Windows 10 Activation
- How to Add an Office 365 Exchange Account
- Understanding Microsoft 365 – Modern Windows in the Workplace
- Office 356 Outlook Mobile Email & Webmail Setup
- Transport Service in Office 365
Shared mailboxes Summary
I will continue to add cool Mailflow tricks as I see fit. Mailflow and Shared Mailboxes will become your best friends for preventing your organizations data from being compromised, savings on licensing, and a whole lot more.
